Feeling Better
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I went to work yesterday and completed a few tasks that needed to be done,
but by lunchtime, my migraine was back with a vengeance. I ended up going
home ...
6 hours ago
The political and social commentaries of a man who embraces and loves life. Politics, Economics, Civil Liberties, Freedom, Nautical events, Sports, Culture, and International affairs thrown in. I am probably best described as a "fiercely independent contrarian environmentally conscious libertarian." Just when you think you have me pigeon-holed, I'll surprise you....
I know most of you plan to move your bank accounts on or before November 5 and I just wanted to share the experience my wife and I went thorough today. I expect you'll likely have the same experience.
My wife had a BofA account from when she was in college. We went in to our local branch to close out her account.
First off, they are already feeling the squeeze of people leaving. The rep asked us if we were leaving because of the fees. My wife said she was for that reason. The rep then decided to try and educate us on the fees. Don't listen to them. My wife stood to her guns that she wanted to just join a local credit union to support our local economy, etc.. That ended the rep's attempt to keep my wife a customer.
My wife had her account closed and she pulled out all her money. Total time, about 20 minutes at most.
My experience was a bit different as I was with Chase, and had a lot more money in my account.
I walked into my local branch and spoke with the branch manager about closing my account. So she helped me.
Once we say in her cubicle, she asked me why I was leaving. I told her I wanted to move to a local bank and help with our community by investing in it by being a customer. I could tell this conversation was going to be difficult.
It literally took me 30 minutes to close my account. But the branch manager was freaked out because of me closing my account, she was worried her district manager would ask why I was closing my account. I then told her this, "look this isn't anything against you or any of your tellers in this branch. I'm just not comfortable having my life savings wrapped up with Chase. I've read plenty of news articles about shady practices Chase has been in. I'm worried that Chase invests money in other states with bad loans. I'm not comfortable letting a for profit company take everything I saved and make bad choices. I dont want to contribute to the cause. I want to take my money, put it in my local credit union, and help them give borrowing capability to my community."
She looked like she was about to cry. I didn't say it in a dick tone mind you. I just felt that she would have to answer to her boss why someone pulled their entire savings out in one day, she had to know the truth.
At any rate, my wife and I opened our new credit union accounts and we're happy. I'm in my 30s and I remember as a kid, banks used to have a personal feel to them and our credit union has that. Everyone smiling, chocolate candy dish at the front desk, it just feels good.
So the point of this rant is I wanted to just give everyone a heads up about these things:
• remember, the teller, manager, branch manager are not the enemy. They're part of 99% too and they need to earn a living. Please don't take your frustration of fees and other problems out on them. I almost did until I stopped myself.
• when asked about why you're leaving, be honest. Not happy with the $5 fee? Let them know. Not happy they foreclosed on homes of friends? Let them know. As we draw out our funds, the district managers will know something is up and ask their branch managers. If the branch managers have our feedback to give, it could really affect changes in the future.
• stick to your guns. If they dangle a free toaster in front of you, ignore it. It'll make things easier if you pick out a bank ahead of time. It took us ten minutes to find the one we liked. We compared the two banks and decided the CU was way better and was worth an hour or two of our time. If you have an idea of how much better a new bank is, it'll be easier to get rid of the old one.
• don't feel guilty for leaving your bank. I did for a bit, but kept reminding myself that our CU was going to make life easier.
If you feel compelled to tell the CEO of your old bank after you leave, do it. You might feel better. Just don't write any nasty things. Be honest and tell them you left because of this list of reasons. Sorry I you couldn't stay with them, but you found a better bank because they don't have these list of reasons after bank.
Here is a list of the big four banks I could think of. These are the email addresses of the CEOs:
Chase - jamie.dimon@jpmchase.com
BofA - brian.t.moynihan@bankofamerica.com
Wells Fargo - John.G.Stumpf@wellsfargo.com
Citibank - Vikram.Pandit@citi.com
Finally: When closing your bank account, be courteous on your way out the door and don't take it out on the bank staff.